I’m having trouble with my FLX Account, can you help me? Contact Customer Service at firstname.lastname@example.org. Related articles How do I reach you by phone? I don’t see the XPoints I think I should have earned. What do I do? I am already a loyalty member of one or more of the Foot Locker family brands. Does my membership transfer to the FLX Program? I accidentally create two accounts. May I combine them? Can I get credit for purchases I made before I joined?