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FLX
Foot Locker FLX Program

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How long do I have to verify my account?
How do I receive free shipping?
Is there any cap or maximum to the points I can earn?
I had multiple VIP accounts on the different brands. Can I have more than one FLX account?
Can I have more than one FLX account?
What is the FLX Program?
What are the membership rules?
How do I enroll in the FLX Program?
Can I get credit for purchases I made before I joined?
I forgot to tell an in-store associate I’m an FLX program member when I made a purchase. Can I still get credit for that purchase?

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What happens to my XPoints when I return items or cancel an order?

Any points that had been added for that purchase will be deducted from your account when you return items or cancel an order.

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Related articles

Can I change or cancel an order?
How do I reach you by phone?
Do my XPoints expire?
When do XPoints show up in my account?
I don’t see the XPoints I think I should have earned. What do I do?

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