General
Learn more about the Foot Locker release (formerly known as launch) tool and how you can improve your chances to grab the latest shoes and clothes.
- Can I change my shipping or payment information after the submission window closes?
- What happens if I change my default shipping or payment information after submitting a reservation?
- Do you accept gift cards or promo codes?
- When does the entry period close?
- Can I win both options for the same release?
- How do I enter?
- How do I win a release?
- How do I find all your hot releases?
- Why are releases so hard to find?
- What are the terms and conditions?
- Can you buy new releases online?
- Can I use discount codes or coupons on new releases?
- What are the benefits of joining FLX Rewards?
- What happens if my phone is lost or stolen?
- How do I get Xtra Boosts?
- Can I pay for my release online?
- When can I add Xtra Boosts to my entry?
- When can I pick up my release?
- What happens if I neither confirm nor refuse my win?
- How do I earn points?
- When and how do I pay for my release item?
- May I submit an entry after the submission deadline has passed?
- I have already submitted my entry. How do I add Xtra Boosts?
- I no longer want this store pickup release. Can I cancel/decline my win?
- What happens if the app crashes as I submit my entry?
- Will I get my points back if the release procedure changes?
- Can I win more than one release?
- I no longer want this ship to me release. Can I cancel/decline my win?
- Can I reserve more than one pair of release sneakers using multiple accounts?
- Can I use Xtra Boosts on every release?